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Total : 74 all in English | Category : Customer Service

Branded Customer Service: The New Competitive Edge

Author : Janelle Barlow | Publisher : Berrett-Koehler Publishers | Format : Hardcover, 259pp | Language : English

USD	43.45
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Hey, I'm the Customer: Front Line Tips for Providing Superior Customer Service

Author : Ron Willingham | Publisher : Prentice Hall Press | Format : Paperback, 224pp | Language : English

USD	35.17
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The Nordstrom Way To Customer Service Excellence: A Handbook For Implementing Great Service In Your Organization: Includes Training Activities And Res

Author : Robert Spector | Publisher : John Wiley & Sons | Format : Paperback, 270pp | Language : English

USD	38.57
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Calming Upset Customers

Author : Rebecca L. Morgan | Publisher : Crisp Learning | Format : Textbook Paperback, pp. 96 | Language : English

USD	36.86
Free Delivery: Work Day (Max)

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The Ultimate Question

Author : Fred Reichheld | Publisher : Harvard Business School Press | Format : Hardcover, pp. 224 | Language : English

USD	40.72
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The Ultimate Crm Handbook : Strategies And Concepts For Building Enduring Customer Loyalty And Profitability

Author : John Freeland | Publisher : McGraw-Hill Companies | Format : Hardcover, 304pp | Language : English

USD	53.08
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Customer Service Training 101: Quick And Easy Techniques That Get Great Results

Author : Renee Evenson | Publisher : AMACOM | Format : Paperback, 224pp | Language : English

USD	39.93
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Global Call Centres: Achieving Outstanding Customer Service Across Cultures And Time Zones

Author : Erik Granered | Publisher : Nicholas Brealey Publishing | Format : Hardcover, 254pp | Language : English

USD	78
Free Delivery: Work Day (Max)

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Essentials Of Crm: A Guide To Customer Relationship Management

Author : Bryan P. Bergeron | Publisher : John Wiley & Sons | Format : Paperback, 220pp | Language : English

USD	54.95
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The Mind Of The Customer

Author : Richard Hodge | Publisher : McGraw-Hill Companies | Format : Hardcover, pp. 304 | Language : English

USD	44.77
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